Shipping policy

SHIPPING

We ship within North America, United Kingdom, Oceania, most of Europe, and all Military Installations (APO, FPO, and DPO addresses). If you're unsure whether or not we can ship to your address or don't see an option at checkout, just send us an email and we’ll be happy to help!

We use UPS and USPS shipping carriers depending on your preference selected at checkout. When shipping outside of the United States, we use GlobalPost.

Our top priority is to deliver freshly roasted whole bean and ground coffee right to your doorstep. Depending on when your order is placed, it will be processed (roasted, ground, picked and packed) and shipped within 24 hours of being received. (Holidays, weekends, inclement weather, and roasting delays could affect delivery times and estimates.)

Once your order has been shipped you will receive a notification from us with your tracking information. (If you do not receive an email make sure to check your junk mail folder and if you can’t find it send us an email and we’ll help you out.)

If something is not right with your order, please let us know.

Disclaimers:

*Any order issues must be reported within 30 days of delivery. 

**Please respond to your order confirmation email upon reception. If the wrong shipping address or item was input at checkout, this is the only time you will be able to make changes to your order.